PRODUCT
What are the key features of IRONZON Smart Locks?
IRONZON smart locks offer multiple unlocking methods, including fingerprint, keypad, app control, and key backup for convenience and security. They are easy to install, durable, and provide keyless entry with enhanced features like automatic locking and emergency power supply.
How do l choose the right smart door lock for my needs?
To choose the right smart door lock, consider your preferred unlocking methods like fingerprint, keypad, or app control, and where the lock will be installed (e.g., front door or interior). Also, check for additional features like durability, ease of installation, and compatibility with your smart home system.
How to install IRONZON smart door lock？
To guide you through the setup, we offer detailed video tutorials on our INSTALLATION TUTORIAL page on our website. Additionally, you can find step-by-step installation videos on our official YouTube channel. These resources will walk you through the entire installation process, ensuring that you can confidently secure your home with IRONZON.
What do homeowners say about their experience with IRONZON smart door locks?
Many homeowners feel reassured by the additional layers of security that IRONZON smart locks offer.Homeowners have consistently praised IRONZON smart door locks for their ease of use, reliability, and advanced security features. The function of the IRONZON smart door lock makes daily entry and exit simple and safe.
SHIPPING
Do you ship overseas and how is the shipping fee calculated?
Currently, we only offer delivery within the continental United States, and we provide FREE SHIPPING.
How long will it take to get my order?
Usually, orders processed here will take 3-7 business days to arrive. Delivery details will be provided in your shipping confirmation email. Please keep an eye on your email.
How to track my order?
Once your order ships, a shipment notification with tracking information will be sent by email so that you can track your package easily by www.17track.net.
PAYMENT
What types of payment do you accept?
We accept multiple payment methods such as AE, MasterCard, Visa, DC, GooglePay, ApplePay, etc. There will be more payment methods in the future, so stay tuned.
How do l use a promo code?
Promo codes are entered at CHECKOUT - after you have confirmed the cart. On mobile, this is after confirming shipping info.
WARRANTY
What is the warranty policy for the smart door lock?
IRONZON smart door locks come with a 1-year warranty, covering defects in materials and workmanship. In addition, you can get an additional warranty period by filling out the warranty card, If you encounter any issues during this period, we offer free repairs or replacements to ensure your lock functions properly.
Any question?
You can contact us through our contact page or email us: support@ironzon.com. We will be happy to assist you.
