At IRONZON, your satisfaction is our priority. We offer a hassle-free 30-day return and exchange policy to ensure that you are completely happy with your purchase. Here are the details:

1. Return Window: You may return your purchase within 30 days of delivery for a full refund or exchange. The item must be in its original, unused condition, and include all original packaging and accessories.
2. Return Process: To initiate a return, please follow these steps:
   ① Contact Us – Reach out to our customer service team at support@ironzon.com. Include your original order number from our website and a brief description of the issue with your item.
   ② Return Instructions – Our team will review your request and provide the necessary return instructions, along with a return shipping label.
   Ship to Our Return Address – After receiving the instructions, send your item to the following address:
   ③ USA Warehouse：13553 Alondra Blvd, Santa Fe Springs, CA 90670, USA
   Thank you for your cooperation. Our goal is to make your return process as smooth as possible.
3. Refunds: Once we receive your returned item and confirm its condition, a refund will be processed to your original method of payment within 5-7 business days.
4. Exchanges: If you wish to exchange your product for a different model or color, please mention this when contacting customer service. We will arrange for the shipment of the new product as soon as the original is received and inspected.
5. Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact us immediately. We will prioritize resolving the issue by sending a replacement or processing a refund with no additional cost to you.

Note:
Please ensure that the returned item is in its original packaging and undamaged, suitable for resale. After shipping the item back, kindly email the tracking number to our customer service team at support@ironzon.com for record-keeping and prompt processing of your return.