Return & Exchange

At IRONZON, your satisfaction is our priority. We offer a hassle-free 30-day return and exchange policy to ensure that you are completely happy with your purchase. Here are the details:

  1. Return Window: You may return your purchase within 30 days of delivery for a full refund or exchange. The item must be in its original, unused condition, and include all original packaging and accessories.
  2. Return Process: To initiate a return, please contact our customer service team with your order number and reason for return. We will provide you with the necessary return instructions and a return shipping label.
  3. Refunds: Once we receive your returned item and confirm its condition, a refund will be processed to your original method of payment within 5-7 business days.
  4. Exchanges: If you wish to exchange your product for a different model or color, please mention this when contacting customer service. We will arrange for the shipment of the new product as soon as the original is received and inspected.
  5. Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact us immediately. We will prioritize resolving the issue by sending a replacement or processing a refund with no additional cost to you.